What does Costoma do?

Costoma answers your phone, your WhatsApp, your website and your inbox in seconds, in your own voice. It books the job, takes the order, chases the payment, and writes up every conversation afterwards.

Which channels can Costoma answer on?

Six: phone calls, WhatsApp, website voice, website chat, email and SMS. The same agent and the same voice carry across all of them.

How long does it take to set up?

One call, about 40 minutes. You walk us through your prices, hours, services and anything you never want said, and we build it around your business while you watch. Nothing goes live until you have heard it and approved it.

Can Costoma book appointments against my real calendar?

Yes. It reads your live availability while the customer is still on the phone, holds the slot the moment they agree, and reads the address and price back before they hang up. It then sends the confirmation and the reminder. We connect Google or Outlook, whichever one you actually keep.

Can Costoma take payments?

Yes. It sends the payment link there and then, over WhatsApp or SMS from the same number the customer was just talking to, for the exact amount from your own price list. Mobile money comes first, with cards underneath. It cannot decide a discount, authorise a refund or adjust an amount — those always come to you, with the recording attached.

What happens if the agent does not know the answer?

It stops rather than guessing. It hands the conversation to you with the order number, the customer's details and everything already tried, typed out and waiting.

What happens to my data?

Your data stays separate, protected, and yours to take with you whenever you leave.

Does it pretend to be a person?

No. It always identifies itself as an AI assistant rather than pretending to be human.

Answered For You, Everywhere

Never Lose Another Customer To ATo aReply

An AI that picks up your phone, your WhatsApp, your website and your inbox in seconds. It books the job, takes the order, chases the payment. We build it with you and we run it for you

Book a call with us

AI Telephony Calls

Let Your Agent
Handle Every
Customer Call

Answer calls instantly, understand what customers need, and take action in real time just like a member of your team.

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Line idle, waiting for the next customer call

Smartphone receiving a customer call answered by the AI agent — Line idle, waiting for the next customer call

The Problem

Nobody leaves messages anymore. They just move on

The phone rang while you were with a customer. Two WhatsApps landed at lunch. Someone filled in your form at 8:40pm. None of them told you they went elsewhere. That is what makes it so hard to fix.

Hear The Speed Of A Zero-Delay Reply

Channels

Six ways in.One answer for all

Phone
Answers calls instantly, even at night with natural, interruption-friendly conversations. Background noise is filtered out so customers are heard clearly anywhere
WhatsApp
Costoma answers instantly with your real prices and automatically handles Meta's 24-hour window, so no customer or follow-up gets missed.
Website Voice
A voice button on your website lets customers talk instantly. No gaps, sign-in, or phone number needed. The same agent and voice continue across web & phone
Website Chat
One line of code and your website starts answering instantly. Customize the logo, colours, font and placement to match your brand.
Email
Your inbox stops being a backlog. Costoma reads emails, drafts replies for your approval, and can send them automatically when you're ready.
SMS
Two-way texts that send reminders, confirmations and follow-ups then read and act on replies automatically. “STOP” means stopped, instantly and permanently